ThePrivatePharmacy.com
We want your business not your privacy.
About Us
 What makes your store private?
 How is shipping handled?
 How will my card be charged?
 Can I pay through check or money order?
 Can I order by phone?
 What is your return policy?
 Can I special order items that aren't listed?
 Why do other companies have a strong need for information?
 Do you ship internationally?
 What type of shipping material is used?
 I've order products from other sites and never received my items.

What makes your store private?
Your privacy is our first concern. We take the following extra measures to safeguard all of our customer's transactions:
-We do not share your information with any other parties.
-We do not send out any sales or follow-up emails, newsletters, surveys, brochures, products and so on. After you receive the obligatory confirmation email, you will never hear from us until your next order.
-We will never subscribe you to any mailing list.
-We offer discreet billing, packaging and shipping. (Complete Shipping Policy)
-No registration or log-in required.
-Unmatched commitment to discretion from initial purchase to final delivery
-We do not store any of your personal information into a personal company database. Other stores often vow not to share your information, while this may be true to an extent, it is a common practice for online retailers to capture your information along with your purchase details for 'company use.' Many retailers will use highly-respected and secure merchant services such as Paypal and Google-Checkout, but then store your information on their back-end for company data mining, internal research, customer tracking and analyses. Our policy is to avoid this extra step because it adds an unnecessary liability (no storage, no worries).
(Complete Privacy Statement)

How is shipping handled?
We have worry free shipping. All packages are shipped in a discreet box (brown or USPS priority standard) with a mailing label than only reads 'DI, LLC.'
(Complete Shipping Policy)  

How will my card be charged?
You will be charged discreetly, your card will only read 'Paypal / DI, LLC.' 

Can I pay through check or money order?
Yes, please send all mail payments to: DI, LLC, PO Box 371, Lexington, SC 29071. Please contact us beforehand for all mail purchases.

Can I order by phone?
Yes, call us toll free @ 1-877-415-5094 and we will return your call shortly.

What is your return policy?
All unopened items can be exchanged within 30 days of receipt.

Can I special order items that aren't listed?
Yes, we fulfill the majority of our customer's special request. For any questions about special ordering contact us at support@theprivatepharmacy.com or 1-877-415-5094. Be sure to include as much detail as possible and how soon you need the item.

Why do other companies have a strong need for information?
It's an additional and sometimes primary form of revenue. Advertisers and market teams have a strong need for data and customer trends. The world wide web serves as a huge resource for companies and market firms who "want to be in the know." All this is perfectly fine and legal; however, we feel your health related data shouldn't be mined and queried to increase a company's bottom line. We find this to be highly intrusive and potentially embarrassing. Most consumers are not aware of the extent their data is used internally and externally.

Example : The reasons grocery stores uses 'frequent buyer cards' is to obtain data on their customer shopping needs. This is seemingly harmless and innocent; however, this data which is used to better your shopping experience can also be used to against you. There has actually been cases where customers injured in supermarkets were denied financial assistance because of the data retrieved from their 'frequent buyer card.' These customers purchases were analyzed and they were deemed alcoholics because of the frequent wine purchases.

ThePrivatePharmacy.com takes pride in being an "anti-data" company. Our only line of business is providing you with anonymity.

Do you ship internationally?
Yes we gladly accept international orders, however if your item is going outside of the United Sates you must contact us in advance.  (Orders from foreign US Army Bases do not require prior contact)

What type of shipping material is used?
All of our packages are shipped with recyclable material. We use corrugated recyclable boxes and our packaging peanuts are bio-degradable and water soluble.

I've order products from other sites and never received my items.
To ensure and to confirm delivery, all of our packages are shipped and tracked with USPS Priority Shipping. Delivery time averages between 1 to 3 days once shipped.

^^Top^^
Questions, Comments?? Feel free to contact us toll free at 1-877-415-5094 or support@theprivatepharmacy.com